Customer Service Jobs at Amhara Bank S.C.,

JOB DETAILS:
Job Summery
Essential Function
• Engage and perform customer recruitment and account opening activities
• Initiates cash transfer from/to cash,
• Receives and delivers physical cash from and to Casher,
• Collects/pays cash and debit/credit the respective accounts,
• Checks and balance physical cash with the Casher,
• Retrieve customer signatures, pictures and verify customers and,
• Perform other duties as required






JOB DETAILS:
Job Summery
Essential Function
• Targets potential customers, identifies their needs, recruit and establish financing relationship.
• Advises/consults customer about the financing process, types, terms, eligibility, utilization, debt servicing, etc. and cross-sells products.
• Collects and checks all required financing processing documents and provides acknowledgement letter to the customer.
• Gathers adequate financial and non-financial information about the customer and forwards to the IFB Analyst including financing-processing documents collected from customer.
• Evaluates the business performance of the customer and recommends on customer’s financing request.
• Facilitates collateral estimation, financing information, legal opinion, and financing and mortgage contracts preparation.
• Signs on the contracts with attorney and facilitates registration of mortgage contracts and disbursement of approved financing.
• Communicates financing decision to customer.
• Follows-up repayment/utilization of the financing and ensures end use of the financing
• Identifies early warning signals on the customers’ business and advises customers to improve their performances and take appropriate measures

Job Requirement
• Qualifications: MBA/BA degree in Management, Accounting, Finance, Economics, Business Administration or related field,
• Experience: Seven/7 years of relevant experience in the Banking industry of which 2 years as Senior Customer Relationship Officer (preferably at IFB)




JOB DETAILS:
Job Summery
Essential Function
• Perform KYC and Customer due diligence upon opening accounts
• Receive and deliver physical cash from and to customer,
• Collect/pay cash and debit/credit the respective accounts,
• Update passbook, print deal slip or issues a customer advice,
• Issue and sign Payment Instruments,
• Perform other duties as required