Deadline of this Job: 13 November 2022

JOB DETAILS:
Amhara Bank S.C.
• External Vacancy Announcement No. ABa/EVA 089/22
• Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus.
• The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis. Amhara Bank S.C. offers competitive salary, excellent working environment & opportunity for learning & career development. The Bank also offers equal employment opportunity & encourages women to apply for the listed vacant posts.


Deadline of this Job: 17 November 2022

JOB DETAILS:
Job Description
• Contact Center Agent
• DB/ Vacancy-0285/22

Job Summary
• The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms. In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.


Deadline of this Job: 17 November 2022



JOB DETAILS:
Job Description
• Contact Center Agent
• DB/ Vacancy-0286/22

Job Summary
• The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms. In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.